Highlights from the Report
Researchers at The University of Strathclyde completed an extensive study on the Inverclyde Advice and Employment Rights Centre (IAERC), an independent organisation that advocates for those facing problems at work.
Vulnerable workers
Our report shows that the IAERC dealt with 6,209 unique cases of vulnerable workers between 2014 – 2024. That the current numbers employed in Inverclyde is 31,800 starkly demonstrates the scale of workers’ ‘troubles’.
Issues at work
- Industrial injuries and occupationally-related mental ill-health
- Unfair dismissal
- Discrimination & harassment
- Withheld wages
- Excessive hours and working times
In addition, waiting times for an outcome from a tribunal are taking up to a year, heaping stress and frustration on workers who must still make a living.
Sectors of concern
- Care work
- Warehousing and logistics
- Retail
- Call centres
People most affected by poor working lives
- Women
- 16-24 year olds
- 50+ year olds
- Disabled people
They often experienced multiple problems including discrimination, and breaches of the Equality Act (2010).
IAERC reduces long-term unemployment and incapacity
Our research shows that the IAERC provides a unique and essential service to the community.
Their interventions reduce the likelihood of workers falling into the cycle of long-term unemployment and incapacity.
Government policy
The new Labour Government is currently drafting its Employment Rights Bill (ERB) which promises workers Day 1 Rights, an end to exploitative Zero Hour contracts & access to workplaces for Trade Unions.
Our recommendations
Our central recommendation is that every major town and city in Scotland requires a dedicated centre for employment advice and advocacy similar to that of the IAERC. Achieving that goal would amplify every worker’s voice and give them access to the expertise and support that they need and deserve.